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You Can’t Make This Stuff Up with Chad Hatfield

On today’s Profit By Design, we are excited to have Chad Hatfield, owner of Chad Hatfield Builders and Remodelers in Plano, Tx. Chad and his team have won many awards, and recently won 6 ARC awards from the Dallas Builders Association. Even though Chad’s company has endured its share of setbacks, it continues to do stellar work. Chad, Mike and I have a candid conversation about overcoming problems in your company by incorporating the right screening, onboarding, and evaluation processes.

Show Highlights

  • Chad tells about setbacks, from morale to the bottom line, he had when team members quit unexpectedly.
  • Chad discusses the worst thing that’s happened to his business including having the wrong people on the bus, not recognizing that fast enough, and allowing them to poison aspects of the business and his life.
  • Chad shares how he screens new employees, what he looks for when vetting, and cues that help him make a hiring decision.
  • Know exactly what you’re hiring a person to do and have a written job description.
  • Have a hiring system before interviewing someone.
  • Know how you will evaluate someone in a particular position before hiring.
  • If asking questions to someone in a job interview makes them uncomfortable, then question why they’re uncomfortable and whether they are the right person.
  • Chad discusses how many small business owners perform many tasks and often wait until the very last minute to hire someone.
  • Dr. Sabrina suggests slowing down and taking your time hiring someone.
  • Onboard new employees in an intentional way.
  • Chad shares how to continue accountability after 30, 60, or  even 90 days.
  • Chad discusses how employees need to know how they are being successful or where they need to improve.
  • Chad gives great advice to business owners who find themselves in difficult situations.
  • Chad stresses the importance of business owners having good mentors and friends to call on when needed.
  • Mike discusses the importance for business owners to reset their mindsets.
  • Sabrina shares why she is passionate about creating great places to work.


Hatfield Builders and Remodelers in Plano, Tx

Hatfield Builders on Facebook

The 4 Week Vacation™ Program

How to Hire the Best

Tap the Potential Leadership Bootcamp Program

Tap the Potential website

About The Author

Dr. Sabrina Starling, The Business Psychologist and international best-selling author of the How to Hire the Best series and The 4 Week Vacation™, is the founder of Tap the Potential and host of the Profit by Design podcast. At Tap the Potential, we work to free business owners from the constant demands of a growing business.

We believe work supports life, not the other way around. Clients in our Better Business, Better Life coaching program have more time for what matters most and more money in their bank account than they’ve ever had. Next, we send them off on a 4 Week Vacation™ to celebrate their hard-earned journey to take their life back!

Dr. Sabrina and her team at Tap the Potential are on a mission to change the story of entrepreneurship from one of long hours, grinding it out, to one of sustainably profitable businesses that support and enhance life. The Tap the Potential Solution™ and our Tap the Potential Family of Business Owners are disrupting small business as usual. We are on our way to making the Tap the Potential Solution™ the mainstream model for growing business.

By 2023, 150 Tap the Potential clients will have taken 4 Week Vacations. These are the trailblazers, role modeling what’s possible for entrepreneurs. In many entrepreneurial circles, it is becoming more and more common for one entrepreneur to ask another, “Have you taken a 4 Week Vacation™?” (as opposed to asking “How many employees do you have?” or “What is your annual revenue?”). Taking a fully unplugged 4 Week Vacation is rapidly becoming the recognized symbol of entrepreneurial success.

Never one to accept the status quo or back down from a challenge, Dr. Sabrina’s How to Hire the Best series grew from her desire to solve the toughest hiring challenges interfering with her clients’ growth and profitability. What sprang from her experience working with entrepreneurs in rural areas catapulted her into becoming the world’s leading expert in attracting top talent in small businesses—no matter what hiring challenges those businesses are facing—and earned Tap the Potential’s reputation as the go-to resource for entrepreneurs committed to creating Great Places to Work with thriving coaching cultures and highly engaged team members working from strengths.

As The Business Psychologist, and with her years of driving profit in small businesses, Dr. Sabrina knows what it takes to find, keep, and motivate exceptional performance out of your biggest investment—team members.