Please Note: We’re experiencing technical difficulties with our podcast links.
Please be patient with us while we resolve this issue.

Please Listen in to the Profit By Design Podcast on your favorite podcast player. Here’s just a few of our favorites:

Work the System with Josh Fonger

Do have dysfunction in your business? Are there things in your business that just aren't running smoothly, or in the way they should? If so, today's show might just blow your mind because Mike and Dr. Sabrina are talking systems with Josh Fonger, of Work the System. Mindset is crucial for business owners and entrepreneurs. In today's episode, Josh dispels many of the limiting beliefs that entrepreneurs have about systems. He also explains the concept that dysfunction in business is gold. Tune in now, to find out more.

Plus…Dr. Sabrina is about to take a 6-week vacation. In today’s episode, she shares what she has done in the 6 weeks leading up to her vacation that is making things run more smoothly at Tap the Potential.

Josh Fonger is a Business Performance Architect and the co-founder of Work The System (WTS). As an international business consultant, coach, and speaker, he has had the unique experience of personally helping thousands of businesses grow systematically, using the WTS method. In a nutshell, he helps entrepreneurs make more and work less, using systems. Listen in today, to hear what Josh has to say about turning your business into a serene, peaceful, money-making machine.

Show Highlights:

  • Josh digs into what the concept that dysfunction is gold really means.
  • Removing the emotional ties and learning to see the business as a separate entity.
  • If you separate yourself from your business it becomes easier to analyze it from an outside and slightly elevated viewpoint.
  • Finger-pointing and blaming in a business is a symptom of systems that need attention.
  • Signs that you need a break from your business.
  • Aligning priorities and the necessary time frame for implementing systems changes in their businesses.
  • The kind of mistakes that people tend to make when they start having cash-flow problems.
  • Transformation takes time.
  • What it takes to make a new system stick.
  • Creating a serene, peaceful, money-making machine, rather than creating chaos.
  • It takes great leadership to implement change.
  • How procedures evolve over time.
  • Understanding your specific area of innovation for your business and using this awareness to guide the detail of your procedures.
  • Josh recommends some places for documenting systems procedures for small businesses, based on the size of your business.
  • Why simple is better – getting past perfectionism.
  • Josh gives some tips for business owners who are faced with some resistance from their employees towards new systems.
  • Allowing different departments in your business to have different directives.
  • A great way of dealing with employees who are consistently going against the company's principles.
  • Creating a culture around your business strategies.
  • Josh explains how systems in your personal life play into self-care.


Profit by Design Facebook group is Dr. Sabrina’s free masterclass

Get Dr. Sabrina's free 4 Week Vacation™ Jump Start Guide:

To find out more about the things that Josh has spoken about, or about Sam Carpenter's story, you can download a free copy of Work the System by Sam Carpenter from

Books mentioned:

The Pumpkin Plan by Mike Michalowicz

Work the System by Sam Carpenter

About The Author

Dr. Sabrina Starling, The Business Psychologist and international best-selling author of the How to Hire the Best series and The 4 Week Vacation™, is the founder of Tap the Potential and host of the Profit by Design podcast. At Tap the Potential, we work to free business owners from the constant demands of a growing business.

We believe work supports life, not the other way around. Clients in our Better Business, Better Life coaching program have more time for what matters most and more money in their bank account than they’ve ever had. Next, we send them off on a 4 Week Vacation™ to celebrate their hard-earned journey to take their life back!

Dr. Sabrina and her team at Tap the Potential are on a mission to change the story of entrepreneurship from one of long hours, grinding it out, to one of sustainably profitable businesses that support and enhance life. The Tap the Potential Solution™ and our Tap the Potential Family of Business Owners are disrupting small business as usual. We are on our way to making the Tap the Potential Solution™ the mainstream model for growing business.

By 2023, 150 Tap the Potential clients will have taken 4 Week Vacations. These are the trailblazers, role modeling what’s possible for entrepreneurs. In many entrepreneurial circles, it is becoming more and more common for one entrepreneur to ask another, “Have you taken a 4 Week Vacation™?” (as opposed to asking “How many employees do you have?” or “What is your annual revenue?”). Taking a fully unplugged 4 Week Vacation is rapidly becoming the recognized symbol of entrepreneurial success.

Never one to accept the status quo or back down from a challenge, Dr. Sabrina’s How to Hire the Best series grew from her desire to solve the toughest hiring challenges interfering with her clients’ growth and profitability. What sprang from her experience working with entrepreneurs in rural areas catapulted her into becoming the world’s leading expert in attracting top talent in small businesses—no matter what hiring challenges those businesses are facing—and earned Tap the Potential’s reputation as the go-to resource for entrepreneurs committed to creating Great Places to Work with thriving coaching cultures and highly engaged team members working from strengths.

As The Business Psychologist, and with her years of driving profit in small businesses, Dr. Sabrina knows what it takes to find, keep, and motivate exceptional performance out of your biggest investment—team members.