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Hire Better with Psychological Assessments Dr. Christine Allen

The guest on today's episode of the Profit by Design is Dr. Christine Allen, a Workplace Psychologist and Executive Coach. Dr. Chris and Dr. Sabrina discuss what small business owners need to know about using psychological assessments effectively in the hiring process. When used properly, psychological assessments dramatically increase chances of hiring right. Yet, there are pitfalls that come up with psychological testing that small business owners should be aware of.

Dr. Christine Allen is a board-certified coach, a distinguished fellow of the New York State Psychological Association, past president of the New York State Psychological Association-Division for Organizational Consulting and Work Psychology, and she's co-chair of the Leadership Institute for the New York State Psychological Association. She's also an official member of the Forbes Coaches Council. Dr. Allen has been providing executive coaching, team building, talent selection and assessment, and other training to senior leaders since 2009. As a result of Dr. Allen's twenty years of experience as a clinical psychologist, she's is an excellent listener and she quickly grasps the underlying issues with which individuals and teams struggle. As a licensed psychologist, she is particularly skilled in using assessments for hiring and selection.

Show Highlights:

  • Dr. Chris shares some of her background with us and she talks about how she came to be working with personality assessments.
  • Why Dr. Chris chose to work in the area that she does.
  • What a ‘bad hire', using the traditional hiring process without the use of assessments, could end up costing you in the long term.
  • According to the Harvard Business Review, 80% of employee turnover is caused by bad hires.
  • The leading cause of failure for executives and leaders is a poor cultural fit in the organization and personality problems like selfishness and narcissism.
  • Destructive personality traits that could come up with people in leadership roles.
  • Some of the ways that narcissists tend to behave when placed in leadership positions.
  • The benefits of using psychological assessments during the hiring process.
  • Using psychological assessments in combination with the strategies of a recruiting process can add about 40% to your odds of hiring the right person.
  • The assessments that Dr. Chris’ organization has to offer can do a lot more than just screening someone during the hiring process. They can provide essential information that allows for the ongoing development of the individual throughout their life with the organization.
  • These assessments supply valuable information that allow employees to be more effective, productive, and successful in the workplace.
  • The most effective way to use assessments in the hiring process.
  • Some common mistakes that business owners tend to make with assessments.
  • Dr. Chris prefers to use a few tools that look at both emotional intelligence and personality.
  • Looking for people's patterns when doing their assessments.
  • The different kinds of pre-hire and post-hire assessment tools.
  • How personality makes a difference in job performance.
  • Checking the validity of the personality assessment you intend to use.
  • Some of the assessments and tools that Dr. Chris recommends that are normative, EEOC compliant, and should be used pre-hire.
  • Looking at people's values and what they want to get out of work, to ensure that they will be happy and a good fit for the workplace culture.
  • Dr. Chris explains how business owners can find the right consultant to assist them with the personality assessment process.
  • The way that interviews work, with the support of a consultant.
  • Paradigm Personality Labs have consultants all around the world who are certified in The Workplace Big Five.
  • Dr. Chris talks about what you will find in her newsletter.


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Apply at to be 1 of the 5 business owners Dr. Sabrina works with in 2019 to triple profit, identify your business Sweet Spot, and put the team and systems in place so you can take a 4 Week Vacation.

Dr. Sabrina’s Roadmap to Creating A Highly Profitable Great Place To Work:

Dr. Sabrina's Four-Week Vacation Jump Start Video Guide:

Dr. Chris’ links:


Website: _ You can sign up to get her newsletter here too.

Christine's recommended assessments that are normative, EEOC compliant, and should be used pre-hire:

– Hogan Workplace Big Five and The Hogan Values Assessment

– Paradigm Personality Labs

– The Emotional Quotient Inventory (EQI 2.0)

– Daniel Goleman's tool (ESBI)

– The CPI 260 (A coaching report for leaders)


The Leadership Challenge and The Leadership Practices Inventory by Kouzes and Posner

About The Author

Dr. Sabrina Starling, The Business Psychologist and international best-selling author of the How to Hire the Best series and The 4 Week Vacation™, is the founder of Tap the Potential and host of the Profit by Design podcast. At Tap the Potential, we work to free business owners from the constant demands of a growing business.

We believe work supports life, not the other way around. Clients in our Better Business, Better Life coaching program have more time for what matters most and more money in their bank account than they’ve ever had. Next, we send them off on a 4 Week Vacation™ to celebrate their hard-earned journey to take their life back!

Dr. Sabrina and her team at Tap the Potential are on a mission to change the story of entrepreneurship from one of long hours, grinding it out, to one of sustainably profitable businesses that support and enhance life. The Tap the Potential Solution™ and our Tap the Potential Family of Business Owners are disrupting small business as usual. We are on our way to making the Tap the Potential Solution™ the mainstream model for growing business.

By 2023, 150 Tap the Potential clients will have taken 4 Week Vacations. These are the trailblazers, role modeling what’s possible for entrepreneurs. In many entrepreneurial circles, it is becoming more and more common for one entrepreneur to ask another, “Have you taken a 4 Week Vacation™?” (as opposed to asking “How many employees do you have?” or “What is your annual revenue?”). Taking a fully unplugged 4 Week Vacation is rapidly becoming the recognized symbol of entrepreneurial success.

Never one to accept the status quo or back down from a challenge, Dr. Sabrina’s How to Hire the Best series grew from her desire to solve the toughest hiring challenges interfering with her clients’ growth and profitability. What sprang from her experience working with entrepreneurs in rural areas catapulted her into becoming the world’s leading expert in attracting top talent in small businesses—no matter what hiring challenges those businesses are facing—and earned Tap the Potential’s reputation as the go-to resource for entrepreneurs committed to creating Great Places to Work with thriving coaching cultures and highly engaged team members working from strengths.

As The Business Psychologist, and with her years of driving profit in small businesses, Dr. Sabrina knows what it takes to find, keep, and motivate exceptional performance out of your biggest investment—team members.