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Ask Dr. Sabrina: Help! I Need a Process for Hiring

Today Dr. Sabrina is answering a question from Heidi Adams, one of our listeners in rural Wyoming. Heidi’s business has been growing faster than she expected and she needs a process for hiring.

Heidi is not alone! In fact, most small business owners typically don't have a system for hiring. So when it's time to hire someone, you write a quick job description, think of some interview questions and hope the right person shows up. Usually they don’t!  On the show today, Dr. Sabrina shares a system for attracting A-Players AND a system for hiring that will ensures you hire A-players and not just warm bodies!

Show Highlights:

  • Clarify your immutable laws or your core values because those drive the culture of your business.
  • The first few team members you hire are going to be key to the culture of your business.
  • Dr. Sabrina goes in-depth into figuring out your immutable laws in her free masterclass, which is available at
  • A quick way pointer to your core values, which will lead you to discover your immutable laws.
  • There are two systems that you will need to put in place in your business- the first is an employee attraction system, and the second is a system for hiring.
  • What you need to think about to attract the best employees to your business.
  • Identifying what you really need the person to do for you.
  • You're looking for someone with the personality traits to be successful in the required role, with core values that align with your own.
  • How being in a rural area becomes an advantage for attracting A-players to a team.
  • A-players hang together.
  • Describing the specific kind of person you're looking for.
  • A-players aren't usually looking for work.
  • Places to start networking when looking for A-players.
  • You need to think one or two years ahead, in the hiring process for your business, so Dr. Sabrina gives Heidi some tips for doing this.
  • It's wise today, with employment rates so low, to make it easy for people to apply to your business, and then to put filters in place.
  • The threat of a reference check should be one of the first filters that are put in place.
  • How the threat of a reference check can help you, as a future employer.
  • Dr. Sabrina recommends the book Who by Geoff Smart and Randy Street, for a robust, laid-out interview processes.
  • The interview process, as outlined in the book, Who.
  • Some questions to ask in the screening interview.
  • You're looking for patterns in the interview process.
  • The Topgrading interview is more in-depth than the screening interview. It's ideal to have someone to interview with you for this one, to watch for the non-verbal signals while you ask the questions. You can also confer together, after the interview.
  • The value and power of taking interviewees back in time during an interview.
  • You want people on your team who are coachable.
  • Doing the reference checks.
  • Some things to listen for during an interview.
  • The scorecard is really key in the hiring process.
  • Why Dr. Sabrina recommends laying out your whole interview process ahead of time.
  • Some important things to bear in mind, and to do, when making an offer to an A-player.


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Apply at  to be 1 of the 5 business owners Dr. Sabrina works with in 2019 to triple profit, identify your business Sweet Spot, and put the team and systems in place so you can take a 4 Week Vacation.

For Dr. Sabrina's free masterclass go to

Books mentioned: Topgrading by Brad Smart and Geoff Smart

Who by Geoff Smart and Randy Street

About The Author

Dr. Sabrina Starling, The Business Psychologist and international best-selling author of the How to Hire the Best series and The 4 Week Vacation™, is the founder of Tap the Potential and host of the Profit by Design podcast. At Tap the Potential, we work to free business owners from the constant demands of a growing business.

We believe work supports life, not the other way around. Clients in our Better Business, Better Life coaching program have more time for what matters most and more money in their bank account than they’ve ever had. Next, we send them off on a 4 Week Vacation™ to celebrate their hard-earned journey to take their life back!

Dr. Sabrina and her team at Tap the Potential are on a mission to change the story of entrepreneurship from one of long hours, grinding it out, to one of sustainably profitable businesses that support and enhance life. The Tap the Potential Solution™ and our Tap the Potential Family of Business Owners are disrupting small business as usual. We are on our way to making the Tap the Potential Solution™ the mainstream model for growing business.

By 2023, 150 Tap the Potential clients will have taken 4 Week Vacations. These are the trailblazers, role modeling what’s possible for entrepreneurs. In many entrepreneurial circles, it is becoming more and more common for one entrepreneur to ask another, “Have you taken a 4 Week Vacation™?” (as opposed to asking “How many employees do you have?” or “What is your annual revenue?”). Taking a fully unplugged 4 Week Vacation is rapidly becoming the recognized symbol of entrepreneurial success.

Never one to accept the status quo or back down from a challenge, Dr. Sabrina’s How to Hire the Best series grew from her desire to solve the toughest hiring challenges interfering with her clients’ growth and profitability. What sprang from her experience working with entrepreneurs in rural areas catapulted her into becoming the world’s leading expert in attracting top talent in small businesses—no matter what hiring challenges those businesses are facing—and earned Tap the Potential’s reputation as the go-to resource for entrepreneurs committed to creating Great Places to Work with thriving coaching cultures and highly engaged team members working from strengths.

As The Business Psychologist, and with her years of driving profit in small businesses, Dr. Sabrina knows what it takes to find, keep, and motivate exceptional performance out of your biggest investment—team members.