Author’s Note: The following is an excerpt from my book, How to Hire the Best: The Rural Business Owner’s Ultimate Guide to Attracting Top-Performing Employees
What is the most important quality to look for in a new hire?
Hint: It’s not skillset!
You can hire a candidate who has a great skillset and interviews well, only to discover their performance continually upsets, frustrates or disappoints you. Why is this? It all comes down to a lack of compatibility with your Immutable Laws.
When John Hanson, CEO of The Maids of Kansas City, reached out to me a few months ago, he was in a bind. His business is growing rapidly—so rapidly he was turning away customers.
Why? Continue reading