Employee problems can be one of the biggest stumbling blocks for any business owner. With her background in psychology, and years of driving profit in small business, Dr. Starling knows what it takes to find, keep and get exceptional performance out of your biggest investment-your employees.
Access her comprehensive video training 5 Secrets to Exceptional Employee Performance (her gift to you!).
Author’s Note: The following is an excerpt from my book, How to Hire the Best: The Rural Business Owner’s Ultimate Guide to Attracting Top-Performing Employees
What is the most important quality to look for in a new hire?
Hint: It’s not skillset!
You can hire a candidate who has a great skillset and interviews well, only to discover their performance continually upsets, frustrates or disappoints you. Why is this? It all comes down to a lack of compatibility with your Immutable Laws.
When John Hanson, CEO of The Maids of Kansas City, reached out to me a few months ago, he was in a bind. His business is growing rapidly—so rapidly he was turning away customers.
Why? Continue reading
Small business owners are often disappointed in the results we get when working with recruiters to hire new employees. Recruiters are expensive and often employees brought in by recruiters don’t stick around long enough to justify the expense of using a recruiter.
There’s an alternative! It’s a lot less expensive and much more effective as a long-term recruiting strategy. I explain in this short video …