CEO Teton Therapy PC
Clinics in Riverton and Lander, WY
Approximately 14 full-time employees with a need to hire more
2014 Revenue: approximately $1.8 million
2015 Revenue: on track to $2.5 million
Before working with Sabrina, I was trying to service too many sources and people. As the owner of an outpatient therapy clinic in a small rural setting, I was seeing patients in my clinic, while also trying to service outside contracts, such as outlying school systems, home health care services and Hospice services. I was seeing patients in their homes with safety and home modifications, and performing behind the wheel driving evaluations. I even travelled to a child’s home because his parents were ranchers and could not get him into the clinic. I would provide expert testimony in court for lawyers. I would travel to job sites for ergonomic assessments. I performed pre-employment fit for duty testing for oilfield companies. The list goes on and on. I was accepting any type of patient even if I wasn’t specialized in what they needed.
I had a belief that in a small town, I would have to be the jack-of-all trades to stay in business. I could not specialize or I would go out of business. I was running all over the place, just adding time to my days, at the expense of my time and quality of life.
I came to the conclusion that I did not know how to run a business. I got my pride out of the way, which opened the door for HELP. The most difficult thing for me was accepting help.
I signed up and participated in a free teleconference with Business Psychologist, Dr. Sabrina Schleicher. As a result, I invested in a year of her services and let her coach me through steps of growth and success. One of the concepts she taught me was the Pumpkin Plan, which includes zeroing in on the ‘Sweet Spot’ of your business. I applied every step of the program to my business, which was not easy.
How could I find my Ideal Client? Well, I thought about that and concluded that the doctors who referred patients to us were our actual clients, not the patients themselves. So we put together a marketing plan to market to our ideal doctors. We then expanded the Pumpkin Plan by reviewing what insurance companies (“payer sources,” as they are called in our industry) pay the best, yet require the least amount of paperwork. I then discovered the demographics of these payer sources that had the least competition from other therapy companies. I asked, ‘Which type of patients are under-serviced?’ Gold mine!! . . . highest reimbursements, lowest headaches and documentation, low competition for these patients . . . now hire therapy specialists to treat these patients. BINGO!!! There was our pumpkin to grow.
We continue to reach all time highs for our business. And it allows me to disappear as I want. However, it is so much fun being in business that I enjoy going to work. But, I don’t have to. I now like to spend time expanding my business and allowing my employees growth in their careers.
I have discovered it is possible for my business to work for me, allowing me freedom to pursue other interests. I have VP’s in place, running the day-to-day operations and reporting to me as needed. Business statistics/metrics are delivered to my e-mail weekly. My Executive Council fills me in weekly on the conditions of each division of the organization. PT and OT Directors are in place overseeing the production of therapists.
I also coach high school hockey, which involves 2 hours of practice daily. I make family a priority, often visiting our relatives 15 hours away. I like to spend school holidays with my boys. One is passionate about hunting and one is passionate about fly-fishing. My time with them is limited before they go off to college. My wife and I like to disappear on our motorcycle or travel with friends. Our business does just fine when we are gone.
If this sounds like exactly what you need to do, but you don’t know where to start, check out my ALL-NEW Webinar:
Dr. Sabrina Schleicher recognizes that employee problems can be one of the biggest stumbling blocks for any business owner. With her background in psychology, and years of driving profit in small businesses, Dr. Schleicher knows what it takes to find, keep and get exceptional performance out of your biggest investment-your employees. Access her comprehensive video training 5 Secrets to Exceptional Employee Performance (her gift to you!) at www.tapthepotential.com
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