Dr. Steve Eckhardt
Owner, Eckhardt Optics
I love sharing client Success Case Studies with you. I personally find it very helpful to learn from the experiences of other business owners.
In a recent Mastermind, I walked one of my clients, Dr. Steve Eckhardt, through a review of his first 8 months in coaching. We captured a recording and Steve agreed we could share it here with you. Enjoy!
Steve, tell us about your business.
We design and manufacture custom camera lenses. The business was founded in 2009. Our target customer is a design engineer who doesn’t specialize in optics. There are a lot of mechanical and electronic engineers out there who need some optics in their system but don’t know a thing about it. Our unique offering combines my strength in lens design with convenience.
Did you know that leaders in successful companies devote more than 50% of their time to sourcing top performing employees for the business?
As a small business owner that can seem pretty daunting. After all, we’re wearing multiple hats and juggling so many responsibilities as it is!
The good news is… Continue reading
Mike Michalowicz recently asked me to create a special training video exclusively for Profit First Professionals and their clients to help with employee challenges. Seeing as how I am also a Profit First Professional, I wanted to share it with you all 🙂 Enjoy!
Download and print out the Guide to Calculating the Cost of Employee Disengagement and Ineffectiveness to use with the video.
Employee problems can be one of the biggest stumbling blocks for any business owner. With her background in psychology, and years of driving profit in small business, Dr. Starling knows what it takes to find, keep and get exceptional performance out of your biggest investment-your employees.
Catch her next Masterclass, Quickly Double Your Profit with Top Performing Employees and access her comprehensive video training 5 Secrets to Exceptional Employee Performance (her gifts to you!) by texting EMPLOYEES to 44222.
Author’s Note: The following is an excerpt from my book, How to Hire the Best: The Rural Business Owner’s Ultimate Guide to Attracting Top-Performing Employees
What is the most important quality to look for in a new hire?
Hint: It’s not skillset!
You can hire a candidate who has a great skillset and interviews well, only to discover their performance continually upsets, frustrates or disappoints you. Why is this? It all comes down to a lack of compatibility with your Immutable Laws.
When John Hanson, CEO of The Maids of Kansas City, reached out to me a few months ago, he was in a bind. His business is growing rapidly—so rapidly he was turning away customers.
Why? Continue reading