Has this ever happened to you? You hold a meeting with your employees intending to motivate them and get everyone working together as a team to do their best. You talk. They listen. They may seem interested, or at least they nod their heads in the right places, but then. . . . they go out and do the same old things and nothing has changed. Ugh!!! Continue reading →
Chuck Parmely owns a $3.2 million dollar overhead door business – which sounds like a wildly successful business until you find out that his company has been in existence for 37 years, barely scratching 1% to 3% profitability; in other words, his business wasn’t making any money and surviving check by check. Chuck has implemented Profit First under the direction of Dr. Sabrina and subsequently, a business that had a $20K loss in 2014 turned around and achieved a $220K profit in 2015, and 2016 was even better… all while in a rural area that was experiencing an economic decline.
Chuck’s success story has been so impressive that his accountant went out of his way to visit him and figure out his formula to success… and that’s what you’re about to find out! Request our Profit First Starter Kit and join Chuck on the journey to profitability.
Chuck and Dr. Sabrina were interviewed by Mike Michalowicz on the Profit First Podcast, Episode 73.
Dr. Sabrina Starling, The Business Psychologist™ and author of How to Hire the Best specializes in transforming small businesses into highly profitable, Great Places to Work!
Employee problems can be one of the biggest stumbling blocks for any business owner. With her background in psychology, and years of driving profit in small business, Dr. Starling knows what it takes to find, keep and get exceptional performance out of your biggest investment-your employees.
It’s the end of the 2nd quarter and you know what that means…if you’ve been doing Profit First, take your Profit Bonus Check and go celebrate! Reward yourself for being a good financial steward of your business.
Dr. Sabrina Starling, The Business Psychologist™ and author of How to Hire the Best, shares a quick hack to determine if your employee is coachable.
Hi, Dr. Sabrina Starling here, The Business Psychologist™ and author of How to Hire the Best. I just finished a coaching group call with one of my masterminds and the question came up:
“How do I know my employees are coachable? I try coaching them, but I see that after a week or two, they’re back to the same old behavior and I don’t see consistent change, so is it me? Is there something that I’m doing wrong or is it just that my employees are not coachable?”
Now in my video training, the 5 Secrets to Exceptional Employee Performance, Secret #4 is to improve your coaching skills. If you don’t feel confident as a business owner coaching your employees, definitely we want to work on improving your coaching skills, but I have been coaching small business owners now for years and one of the things that I’ve noticed is that you can have great coaching skills, but if you’re trying to coach an employee who’s not coachable, it doesn’t matter how good your coaching skills are. You won’t see a change in their performance.
So a quick shorthand way to determine if an employee is coachableis to ask if you can offer them some feedback, give them the feedback, and then see if their behavior changes after you’ve had that discussion with them. Typically what you’ll see with a coachable is the behavior will improve and you may see a little bit of fallback but generally it’s a steady upward improvement.
If someone is not coachable what you will see is that the day after the conversation, the behavior will change and it will improve but then you’ll see the slide back and that’s really when you know someone is not coachable – if you repeatedly see the sliding back and there’s not consistent, steady change after you’ve tried coaching them.
I want to give you 3 other criteria to help you determine if an employee is coachable. Criteria #1: Are they willing to take personal responsibility in the situation?If you hear a lot of finger-pointing going on and blaming others or blaming you for not giving them the tools they need to do the job, then they’re not really willing to take personal responsibility.
Criteria #2 is that they have to see the possibility of change.
Criteria #3 is that they have to be ready and willing to take action. So that part of the conversation might go something like this: “Gee, Joe, thank you so much for sharing with me how you plan to turn this around and what you’re going to do differently. Are you willing to do that going forward?” That puts the responsibility back on Joe to demonstrate to you that he’s actually making that change. It gets you out of that vicious cycle where you’re feeling like you’re constantly having to follow up with employees, and if you don’t follow up on something it doesn’t get done. We want to get the employees coming back to you and showing you that they are taking action.
If you want more tips from me on getting exceptional employee performance, I encourage you to sign up for my video training series, 5 Secrets to Exceptional Employee Performance. You can get access by texting the word “EMPLOYEES” to 44222.
Dr. Sabrina Starling, The Business Psychologist™ and author of How to Hire the Best specializes in transforming time-, energy- and cash-sucking small businesses into highly profitable, Great Places to Work!
Employee problems can be one of the biggest stumbling blocks for any business owner. With her background in psychology, and years of coaching small business owners to extraordinary results, Dr. Starling knows what it takes to find, keep and get exceptional performance out of your biggest investment-your employees. Access her comprehensive video training5 Secrets to Exceptional Employee Performance (her gift to you!) at www.tapthepotential.com
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If you’re really serious about growing your business, I can say with confidence that you won’t find anyone better than Sabrina to help you do it.
I have worked closely with Sabrina for almost two years now, and I’ve personally spoken with her clients. Sabrina’s clients stick with her for years for one reason: she helps them get results.
Donna Leyens – President Provendus provendusgroup.com
Before working with Sabrina, I was working 80+ hour workweeks, including weekends. In just a few months time, I started taking Sundays off, and taking one whole weekend off every month. Now I am working at least 20 hours less per week and getting a lot more done. Sabrina tells me it gets even better from here. I can’t wait!
Nancy Nehl – Owner Overhead Door Company of Gillette ohdgillette.com
As a corporate and executive coach I demand high impact results when considering purchasing any business development service. Results are exactly what Sabrina delivers! Sabrina helped me evaluate my current marketing needs. It was tremendously eye opening. After one hour I had a clear understanding of what was missing in my marketing plan as well as specific, concrete next steps, tailored specifically to me, in creating a process that will support my marketing goals. If you are looking to take your business to that next level, I strongly suggest you contact Sabrina today.
Terry Hoffmann – President & Founder Hoffmann Coaching, LLC hoffmanncoaching.com
Sabrina is essentially the most profitable employee my business has, yet she is not on the payroll. She facilitates me to have insights about my business and myself that no one else can. She opens my eyes to my weaknesses and my strengths and you need to see both to be successful.
Jeff McMenamy – Co-Owner Teton Therapy PC tetontherapypc.com
Since working with you, Sabrina, we made more money in the last month than we’ve made in any single month–EVER! What we’re doing with you works!
Debbie Pierce, LPC, NCC, EAP 2 Gaits of Change Counseling Center
I’ve known Dr. Sabrina for a few years and have worked with her a couple different times to help me with my business. I gained a lot of helpful information for my business – both in her group program as well as one-on-one coaching. She is very good at looking at the big picture and being tactical as well. One of my biggest take-away’s was getting clear on my target clientele. This information has helped me, in turn, to offer smarter and more effective career coaching for my target clients. And those clients are loving what I’m providing. I’d highly recommend working with Sabrina. She’s a wealth of knowledge and truly cares to see you and your business improve. From one happy patient, a BIG “thank you!” to you, Dr. Sabrina!
Jennifer Armitstead – Owner & Career Coach Moving Forward Employment Solutions, Inc. movingforwardsolutions.net
If you own a business and just can’t seem to get a handle on it, contact Dr. Sabrina Schleicher at Tap the Potential. She is AMAZING! She is a business coach who knows her stuff. It is well worth it and you won’t regret it!
April Justice – Co-Owner Brown Sugar Roastery brownsugarcoffeeroastery.com